COVID-19 Update – we have temporarily removed the standard tracked shipping option and are currently only offering Next Day Shipping. This helps us minimise our contact by only having to pass over to one courier per day and helps us in -store too as we only have one member of staff on site per day so using multiple courier systems at the moment isn’t feasible. Thanks for your understanding!
|Postal Service||Up to £30||£30 & over £60 & over|
|UK Standard Orders*||£3.10||FREE FREE|
|UK Next Working Day (order by 2:00pm, orders placed on after 2PM Friday, Saturday & Sunday are collected on Monday)*||£5.90||£3.00 FREE!!|
|Europe Tracked Airmail||Set price at checkout covers up to 2kg only|
|Worldwide Tracked Airmail||Set price at checkout covers up to 2kg only|
Next Working Day Orders: Orders must be placed by 2:00pm. Orders will be delivered by our couriers UKMail. You must be in to be able to sign for this order, you will receive tracking details from UKMail. Orders placed on a Friday before 2pm will arrive on Monday, orders placed after 2pm on a Friday will be collected on Monday and delivered Tuesday, apart from Bank Holidays. Please include your mobile number to receive a free text with a 1 hour time slot for your delivery.
Our Standard Tracked UK orders are sent via our courier MyHermes who will email you with your tracking details once they have your parcel. Your order will be picked and packed, usually on the day or the day after you place it. Sometimes there may be a delay of a day or two if we are waiting for an out of stock item to arrive back in stock.
Once they have your parcel, MyHermes take approx 3 working days to deliver, but sometimes it can be longer depending on your location.
If you can, please include special delivery instructions of a safe place or neighbour to leave your parcel with if you are not in for delivery.
* Excludes Remote Postcodes. Our couriers charge extra for certain postcodes in the UK (particularly our Ukmail Next Day Services). If you checkout and we can send your item cheaper via MyHermes, we always automatically refund you the difference between the remote postage charge and the MyHermes charge. Remote postcodes do not qualify for free delivery.
Ireland Orders – many of our customers use Parcel Motel to have their parcels delivered, simply pay the UK shipping fee and a small fee to Parcel Motel to have it delivered to a Parcel Motel near you.
Returns: If you return an order which has received Free Postage, we will deduct the amount of the original postage from your return if the return value means your order no longer falls under the free postage threshold.