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Our Store

Our store is currently closed (and has been seen 24th march 2020) due to Covid-19 restrictions on non-essential stores.
From the 18th May 2020, we will operate a Click & Collect Service for our local customers between the hours of 1pm-4pm Monday to Saturday only. Place your order online and choose “click & collect” as your shipping option. Orders must be places by 11am for same day collection. Please include which day you place to collect you order on the notes section of the order.


Iced Jems, Dudley Road, West Midlands, DY9 8DU

 Store Opening Times

  • Monday               10:00am – 5:00pm
  • Tuesday               10:00am – 5:00pm
  • Wednesday         12:00pm – 7:00pm
  • Thursday             10:00am – 5:00pm
  • Friday                  10:00am – 5:00pm
  • Saturday             10:00am – 4:00pm
  • Sunday                CLOSED
  • Bank Holidays   CLOSED
We don’t have a store telephone number due to the sheer volume of calls we would receive regarding baking advice, but you can contact us via the website by rising a ticket, via email, via Facebook, via Twitter or via Instagram and we will get back to you promptly!

Click & Collect If you are enquiring about stock levels, all products are shown on our website and you can place an order for collect in store so we have your order ready for you when you come in. If you are enquiring about Cake Tin Hire, all tins are just £1 per day to hire, plus a £12 refundable deposit, simply drop us a message via email or social media about the tin you wish to hire and the dates and we can let you know availability.

Iced Jems Kitchen IcedJemsDisplayWall

The store has a wonderful selection of over 2500 cake decorating items, partyware, gifts and more. There is also a full kitchen and classroom where baking and cake decorating classes are taught. Al our staff are trained cake decorators and will be happy to offer you advice on which products to use for your cakes and bakes.

Getting Here & Parking

By Car: We are on the Dudley Road, next to Subway, a few minutes drive from the Merry Hill Shopping Centre. If coming via motorway, get off the M5 at Junction 4 and follow the signs to the Merry Hill Centre, we will be on your left after Lye Cross.

Parking: There is Free Car Parking in front of and to the side of the store, which includes 2 wheelchair friendly parking spaces. There are also 2 free car parks behind Lye High Street and free parking at Lye Train Station which are all just a few minutes walk from the shop.

By Train: We are a two minute walk from Lye Train Station.

By Bus: You can catch the 276 Bus (from Dudley – Wollaston) to a stop just outside the shop


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