Our West Midlands Store:
From Thursday 5th November 2020, our West Midlands store will be Click & Collect only in line with government guidelines.
- HOURS – Our normal hours apply: Monday / Tuesday / Thursday / Friday – 10am – 5pm | Wednesday 12pm- 7pm | Saturday 10am – 4pm.
- Please allow 2 hours after placing your before collecting it to allow our staff time to pick and prepare your order.
- The collection point is from our main store front door where a table will be setup.
Online Orders: We are still shipping online orders via our Tracked Courier DHL which covers any parcel up to 20kg. We are working hard to process orders within 1-2 days of receiving them. Once the courier receives your parcel, the service is typically Next Working Day (not weekends or Bank Holidays) but obviously couriers are experiencing high demand at the moment and also some staff sickness / isolation so sometimes this won’t be Next Working Day and may take an extra day or two. For their safety, couriers have to leave parcels in a safe place and take a photo which is uploaded to the tracking details. If you are not happy to have your parcel left in a safe place, you must write a note on the order stating this.