COVID-19 Shipping Update
COURIER DELIVERY: All orders are being shipped via our Express Tracked Courier UKMail. This covers any parcel weight up to 20kg and minimises contact for staff on site. We cannot currently ship any international orders or remote postcode / non mainland UK orders sorry. We apologise if there is a delay of a few days in handing your parcel over to our courier, but we are doing everything we physically can to continue posting in a safe way with minimal staff. Once the courier receives your parcel, the service is typically Next Working Day (not weekends or Bank Holidays) but obviously couriers are experiencing high demand at the moment and also some staff sickness / isolation so sometimes this won’t be Next Working Day and may take an extra day or two. For their safety, couriers have to leave parcels in a safe place and take a photo which is uploaded to the tracking details. If you are not happy to have your parcel left in a safe place, you must write a note on the order stating this.
CLICK & COLLECT: Place your order by 11am for same day collection (to collect after 1pm). Collections will take place in store from our till point. Simply give your name and order number at the till and a member of staff will fetch your order.
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