COVID-19 Shipping Update
COURIER DELIVERY: All orders are being shipped via our Express Tracked Courier DHL. This covers any parcel weight up to 20kg and minimises contact for staff on site. Once the courier receives your parcel, the service is typically Next Working Day (not weekends or Bank Holidays) but obviously couriers are experiencing high demand at the moment and also some staff sickness / isolation so sometimes this won’t be Next Working Day and may take an extra day or two. For their safety, couriers have to leave parcels in a safe place and take a photo which is uploaded to the tracking details. If you are not happy to have your parcel left in a safe place, you must write a note on the order stating this.
CLICK & COLLECT: From Thursday 5th November our store will be Click & Collect only in line with Government guidelines, normal opening hours apply. Simply place your order online, choose “Click & Collect” as your shipping option, then collect from our main store front door. Please allow at least 2 hours for us to get your order ready before collecting.
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